Get in touch
We have provided answers to some frequently asked questions (FAQs) to help, however, please contact us if you have any further questions or would like to make an appointment.
You can contact our office directly or ask your GP for a referral.
If you have medical insurance contact your insurer to find out if your policy will cover you, and also if there are any special terms or conditions you are not aware of.
Ask your GP to refer you to the Chelmsford Urology Partnership. You can also ask your GP to fax the referral to 01245 690590 or bring a copy of your referral letter with you to your consultation.
If you have a health insurance policy check with the insurance provider before each visit to make certain they will cover your proposed treatment. Bring in the details of your insurance policy (name of the insurance company, registration/policy number, any special terms, authorisation/claim number) and your claim form, if needed, with you, or let us know them by telephone.
Clinic appointments are available within the same week and often the same or next day.We offer clinics every day Monday-Friday and Saturday mornings by arrangement. Many private insurers insist on a referral letter from your GP if you plan to claim on your insurance. We offer evening clinics on Tuesdays and Thursdays
Usually on Monday or Wednesday afternoons
Our office is open from 9.00 a.m. until 5 p.m. Monday – Friday. If the office is closed you can leave a message for the secretary on their answerphone.
THE CLINIC DOES NOT OFFER AN OUT-OF-HOURS OR EMERGENCY FACILITY. In an emergency you should go to your nearest A&E department or contact your GP/GP out of hours service for advice
Most of our clinics are held at Springfield Hospital in Chelmsford. We also offer clinics at The Chelmsford Private Day Surgery Centre and at Baddow Hospital. Most operations are done at Springfield Hospital.
Yes, this is fine
Parking is available free of charge at all our clinic sites.
You may wish to bring a list of questions or a friend to your consultation, as it can be difficult to remember everything.
If you have been seen elsewhere already then copies of any correspondence can be very helpful.
We will often need a urine sample so it can be helpful to have a comfortably full bladder when you arrive. Please check with the nurse before going to the toilet.
In outpatients we provide consultations and can do urine tests for infection or to detect problems with bladder function.
Day-surgery is for minor procedures either under local anaesthetic or sometimes with a full anaesthetic where you are expected to be able to go home the same day.
An inpatient is usually a more significant procedure where you may stay a night or more in the hospital.
If you have private health insurance this may pay for the treatment or you can self pay. If you need details of the cost of treatment please contact us and we’ll be happy to tell you what it would cost. The private hospitals in which we work run a fixed price service for patients who are choosing to self-pay and this helps as the costs are clear up front.